Union Systems, Mitratech agree pact on content management system for banks

By Tunde Osho

Mitratech, a market-leading provider of legal, compliance and risk software solutions for more than 1,200 organizations around the world including Fortune 500 companies, has announced that it has reached a partnership agreement with Nigerian IT firm, Union Systems Limited (USL).

The agreement will have USL, which specialises in the marketing and implementation of software solutions for banks and financial institutions across Africa, market and implement Mitratech’s DataStoreDSX Enterprise Content Management (ECM) system. The solution has over the last 20 years been the industry standard for banks in Africa, with clients in every sub-Saharan country.

This alliance strengthens both USL and Mitratech’s position as the leading source of information governance and content management technology on a continent home to six of the world’s ten fastest growing economies. With the increased ability to store, view, archive and distribute huge volumes of data regularly, DataStoreDSX helps banks comply with regulations, including those frequently updated by central banks and various international regulatory bodies.

“We have been supporting software at African banks for many years and we work with leading banks in different countries, so it is crucial for USL to engage with partners who can guarantee quality and bring a high level of expertise to our customers,” said Aonghus Geraghty, President and Chief Sales Officer at Union Systems Limited. “Digital technologies are characterized by large network effects, large fixed costs and close to zero marginal cost. At USL, we feel that these are key points for banks planning to be the big winners in the African market.”

Geraghty further said that, through the partnership with Mitratech, USL will be able to help ambitious banks to fully automate their document-handling across their entire operations, helping to maintain regulatory compliance, reduced costs and improvement in customer service.

Over 25 banks, including the biggest and most profitable banks in Africa’s largest markets use Mitratech to help them meet the increasing demand for customization, communications and access to customer information. DataStoreDSX supports key enterprise processes and delivers end-to-end control of all content across an organization, including scanned documents, text files, images, word documents, emails, print streams, spreadsheets and more. By providing a single source digital repository for structured and unstructured corporate information, DataStoreDSX integrates seamlessly with line of business applications to help manage information at an enterprise level and support an organization’s immediate and future regulatory, legal, risk and operational requirements.

Commenting on the agreement, Connor Blake, Director of Alliances & Partnerships for Mitratech, said: “We are very excited to welcome Union Systems Limited to our partner network.” He said that the combination of DataStoreDSX document management solution with USL’s expertise and long-term relationships with African banks can only help further establish DataStoreDSX as the de facto standard for enterprise content management in the region.

“DataStoreDSX delivers outstanding results by adapting to constantly changing operating conditions, regulations and competition,” said Blake.