The Federal Government is to introduce appropriate policies and legislations that will safeguard the interest of telecommunications subscribers, the Minister of Communication Technology, Mrs. Omobola Johnson, has said.
Johnson disclosed this at the 1st Conference of African Telecoms Regulators on Consumer Affairs (CATCO) in Lagos on Thursday.
The conference with the theme, “Harnessing Regulatory Policies to Protect Telecoms Consumers in Africa’’, was organised by the Consumer Affairs Bureau (CAB) of the Nigerian Communications Commission (NCC).
The minister promised to ensure that regulators in the industry translated government policies in a way that they would positively impact on consumers in the country.
Johnson, who oversees the Ministry of Science Technology, was represented by the Permanent Secretary, Dr. Henry Akpan.
The minister stated: “African countries should, therefore, put in place adequate regulatory framework, institutions and an effective mechanism that will ensure consumer-friendly policies.
“The premier conference could not have come at a better time as the world is growing far more rapidly with technologies and services changing day by day with a lot of challenges,” she said.
According to Johnson, telecommunications remain one of the most vibrant and dynamic sector globally with prospects and challenges.
She said the recommendations of the conference would help to improve the regulatory framework and policies of all participating countries.
The Chairman, House of Representatives Committee on Communications, Rep. Oyetunde Ojo, assured consumers in the country of the National Assembly’s readiness to protect their rights.
He said lawmakers would ensure that the resolutions of the conference were backed up with relevant legislations.
The National Assembly’s intervention will positively advance the overall interest of consumers, he added.
Ojo, who was represented by Rep. Abiodun Awoleye, a committee member, expressed the hope that the conference would design appropriate framework that would protect the rights of telecoms consumers.
Speaking earlier, Peter Igho, the Chairman of NCC, said the conference would ensure that African countries harmonised the various policies in a bid to protect consumers’ interests.
He promised that the commission would ensure that consumers were well informed about their rights