Chris Steven, Abuja
The Nigeria Immigration Service is to overhaul its processes and procedures by deploying cutting edge technology to reduce bureaucratic bottle necks in attaining effective service delivery.
Comptroller General of Immigration, Muhammed Babandede said this while addressing Assistant Comptrollers-General and above at the Nigeria Immigration Service Headquarters in Abuja.
According to him, the existing channels will be followed when treating applications for facilities noting that such will be done electronically.
This was as he added that an electronic mail desk would be established in his office that will be connected to all offices, while a Chief Superintendent of Immigration has already been appointed as a desk officer.
In the same vein the CGI has delegated some of his responsibilities such as the
approval of certain categories of passport applications to his Deputies and Assistants
in order to reduce the work load for the CGI as well as facilitate the processing of
“It is our administration and you must be seen to be part of it and accept such responsibilities to goes with your office” Babandede advised.
He stated that the State Governments will be expected to provide Comptrollers in their States
with the lists of State commissioners, and aides of their Governors for verification stressing that the Comptrollers will confirm the eligibility of the applicants to the Service Headquarters.
This reform, Babandede explained is to facilitate the process of issuance of official/service
passports as the approval would have been granted before they visit the Service Headquarters for biometric data acquisition.
He said, “Since the State Comptrollers are closer to this tier of government, they are better placed to verify the eligibility of the applicants to official passports and convey same to us electronically”.
Babandede also stated that it is his desire “to reform our processes down to the
Local Government Area level in order to promote the ease of doing business in
Nigeria. For as we all know when the foreign investors bring their business to Nigeria
they also provide employment opportunities for our teeming youths”.