The Consumer Protection Council (CPC) and Nigerian Bottling Company Limited (NBC) and Coca-Cola Nigeria Limited (CCNL) have agreed to an out of court settlement over the contentious issues of the violation of consumers right and non adherence to quality standard.
It would be recalled that CPC had dragged both NBC and CCNL before an Abuja High Court for violation of consumers right after investigating a consumer complaint of two short-filled cans of Sprite.
In a statement jointly signed by, Ondaje Ijagwu, Relations Unit, Consumer Protection Council, Director, Public Affairs & Communication, Nigerian Bottling Company Limited, Uzo Odenigbo and Clem Ugorji, Director, Public Affairs & Communication, Coca-Cola Nigeria Limited, all the parties reaffirmed their commitment to protect quality and consumer satisfaction and shall continue to ensure that their processes and policies are in alignment with international standards and the requirements of Nigerian regulators.
“They also affirmed their commitment to collaboration and partnership in furtherance of the CPC’s mandate to protect the rights of consumers and promote business development and effective regulation of industry.
“In the spirit of constructive dialogue and amicable resolution and in the interest of a friendly environment that will ensure more effective protection of consumer rights, the parties committed to withdraw all pending litigation, both civil and criminal, instituted in respect of the investigation,” the statement said.